To the wonderful ladies at Dr. Jones office:

I just wanted to thank each and everyone of you for doing a terrific job. I have never met more caring, friendly, and honest people before in my life. You take care of my hyper daughter while I am getting worked on. I recommend Dr. Jones office to everybody I know. Thank you again for making my dental experiences a great one!

Thank you,

J. D.
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Dr. Jones, Dawn and Staff,

I just wanted you to know how much you are appreciated. You helped me many years ago and again two weeks ago. Professionals that have the compassion and hearts that you do are rare. So thank you for making two difficult situations bearable. You are the greatest and thanks from Jake!

Thanks so much,

L. G.
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Experiences at the Jacksonville Dental Care

Uh-oh! Broke a filling! The problem was the third time that the filling had chipped from the same tooth.

Due to so many horrendous dental visits as a child, teen, and young woman, I had not had a checkup in over 16 years. Now there was no choice.

Dr. Jones was recommended to me, because I had decided there would be no dental visits without sedation. I drove straight to his office. It was just about closing time. A nice lady asked if she could help me. (She had to have sensed my anxiety.) She said they could see me in 4 days. I said if they could see me first thing in the morning, I would take off work. They scheduled me for 8:30am the next day.

Boy, was I a wreck! The first person to call me in was the lady who x-rays. She used the circular machine. Within 45 seconds, I could see my entire mouth on the computer screen. Then she took me into her exam room and took pictures with a miniature digital camera, which immediately came up on the computer screen. She enlarged each one as we discussed all the problems that had developed through the years.

The dentist came in, checked out what the computer had shown, and named in number code to the assistant what he would do with each tooth.

They scheduled me for two visits, a week apart, one to repair the top teeth, one to fix the bottom teeth. The visits lasted 6 hours and were very similar to each other. You don’t eat or drink anything 12 hours before your appointment. An hour before your appointment you take a little blue pill and will need a ride to the dentist. I have yet to wait in the waiting room. When you arrive you are escorted directly to the chair (Temper Pedic no less!) and are covered with blankets.

By now you are actually sleeping but can hear what is going on. I received numerous shots to numb, but felt no sting. I know Dr. Jones drilled for a very long time, but you have no conception of how long. After about 4 hours the nurse asked if I needed to use the restroom. I didn’t, but wanted to stretch my legs. The nurse escorts you, as you are still really out of it. (The second time I asked for more medication. They gladly gave me more.) The nurse stays in the room the entire time. She monitors blood pressure and assists Dr. Jones.

While I was in the chair, the onlays and cap were made in the lab. Each time before I left I had a completely new top and bottom mouth full of teeth.

During the fourth visit the hygienist spend approximately four hours removing the peritonitis and scraping the stains off the teeth. I was sedated and did not feel her working under the gums or sandblasting the teeth.

Probably the most noticeable of the post-visit discomforts are the swollen gums and soreness from the shots. However, for the first time in over four years I could chew on both sides of my mouth.

Today is my final visit- teeth cleaning. Sedation was offered to me. I opted for the nitrous instead so I could work half a day.

These visits were not cheap. There’s a payment plan with many options.

The best part of this entire experience is the staff. Never in any medical atmosphere have I been treated so positively, friendly, and overall concern for my anxieties and welfare.

If you are considering sedation therapy, or even if you do not have anxieties toward dentists, Dr. Jones’ clinic is the place I recommend (and have) to many people.

N. I.
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Dr. Jones and Staff,

I just wanted to express my gratitude and appreciation to all at the clinic who helped me out and made each visit more enjoyable and easier. You are all so nice and you all truly care about your patients! I hope Dr. Jones knows what kind of priceless staff he has and that you all are truly the greatest!!

Thank you all for your support and care!

Sincerely,

E. K.
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Dear Dr. Jones,

It was now been about three months since I had the pleasure of being in your “chair”. I wanted to take the time and thank you and your amazing staff for my “restoration”. I should have done it sooner.

Sir, I am in no pain or discomfort. If there weren’t mirrors around here, I’d swear nothing was done. I have a few trace memories of your remarkable staff taking care of me, but besides that, everything is a mystery. I just hope I wasn’t to much of a jerk, I do have a bad temper. I hope your staff isn’t too mad.

The thing that impressed me about your office was teamwork. Everybody was working together. Thanks to you and your team, I have gained 15 pounds. Don’t take it the wrong way; I use to enjoy food before my dental problems. Now, since my procedure, rib- eyes, chicken, ribs, ham, and seafood aren’t long for this world. Being able to bite into an apple was something I missed. Smiling, without the stares, is a welcomed relief.

The work accomplished by you and your team is mind-boggling. I wouldn’t even venture a guess as to where I’d be right now if I had not visited your office.

Please Sir, if you would, extend my heart-felt thanks to your staff of dedicated, caring, professionals; Dawn, Kim, Tami, Ashleigh, Jessica, Robyn, Chris, Jaime, and Chrissy. You have a great team around you.

Believe it or not, I look forward to my next visit. That’s the first time in 47 years that I’ve said that!

Sincerely,

B.L.M.
GYSGT USMC (ret)
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Dr. Jones,

You are a brilliant dentist, but even better, a perfect judge of character for selecting the best team possible! God has blessed your office with amazing, caring staff. May you always keep the flawless, perfect bedside manner and genuine concern for people rather than money.

Thank you, not for doing “your job”, but for every extra you did for me. I have never felt such a genuine concern from other professionals in the field of medical care. And of course, Thank you for my new smile.

With everlasting regard,

C. F. & G. F.
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Dear Dr. Jones, Dawn and Staff,

I wanted to bring in a basket last Christmas for all of you, but the office was closed. My gratitude is just as strong 7 months later, though! I couldn’t move from Jacksonville without telling you all how much I appreciate the excellent dental care you provided, but also the caring manner you each possess on a daily basis.

Thank you for asking about my son, Adam, as he was going through cancer treatment and offering to pray for him. Your compassion and concern were an added unexpected every time. It was a comfort to know my dental situation was getting sorted out and fixed properly. I am committed to maintaining all of your good work, Dr. Jones.

It is so rare to find a team like yours, and I just want to acknowledge how awesome and inspiring you all are. Keep up the good work Dr. Jones.

May God bless you all with every good thing in the months and years to come!

Fondly,

E. R.
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Dear Dr. Jones and Staff,

I had my root canal done on the 18th, I’m sure you remember. I just wanted to thank you all for everything you did to make me feel comfortable. Because of you, I no longer have fear of getting any dental work done (as long as it’s at your office). You all are so friendly.

I also want to thank you for letting my husband stay in the room during the procedure. I’ve never heard of anyone doing that, but it was very nice of you. One more thing, it was very thoughtful of you to call afterwards to see how I was doing.

Thank you so much for everything!

I’ll see you all again on August 8th.

Sincerely,

M. N.

P.S. I’m going to refer you to anyone that needs a dentist.

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Dear Dr. Jones and Staff,

I want to thank you all for being so kind to my children and myself. I’ve never had a better experience at any other dentist. I appreciate you all not making me feel embarrassed when I about passed out. Thank you for helping me. Taking care of my babies was the most important. They were as happy if not happier with you all as they would have been with me. It’s a wonderful thing if you can keep my son happy. He hasn’t been away from me very often. So you all are amazing and I wanted to thank you. I wanted to thank you also for making me feel like a friend instead of a patient. I wish there was some way I could get to know you all. Everybody, thank you so much

Hopefully your friend,

P. L. V.
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To: Jacksonville Dental Care

Subj: Thank you

I would like to extend my deepest and greatest thanks for such an outstanding job Dr. Jones did on my tooth yesterday. At first I was very apprehensive on how my appointment was going to go; I’ve never had a very good dental experience, and I must admit that yesterday’s appointment was the only enjoyable experience I’ve ever had at the dentist office. I was expecting to have excruciating pain afterwards, but to my surprise there was none. I didn’t even have to take the slightest pain medicine, because there was NO PAIN!!! I didn’t even think that is was possible.

Having stated the above, I would also like to extend a personal thanks to Dr. Jones himself. Never in my entire life have I had a dentist literally call me, on his own personal time from his home at that, to check up on me. In fact I’ve never had any dentist call me after my appointment to check up on me. Due to this exceptionally great job of going out of his way to ensure that his patient was taking care of, I offer you my thanks.

Last, but not least, I would also like to extend my thanks to the hard working women at the Jacksonville Dental Care office. You were all very friendly and did a wonderful job of making me feel welcome. You didn’t try to pressure me into getting something was un-necessary, but rather helped me get with I did need. It’s always a great experience to have people get to the point and not try to give the extras that aren’t called for. If I didn’t have such a superb job done on my tooth, I would still come back simply due to the courtesy that I received during my visits there. Thank you all very much for doing what you do!

Sincerely,

L.G.W.
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